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24*7 Claim Notifications

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Almost 100% Paperless

Best Claim Settlement Awards 2022

Best Claim Settlement Awards 2022

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How to Claim Shriram Car Insurance?

With Shriram General Insurance, your claim settlement process is stress-free now

Get your Shriram Car Insurance Claim Settlement in 3 Simple Steps

  • Step 1
  • Step 2
  • Step 3
Register your Claim

Register your Claim

  • You can file a claim online at the Shriram General Insurance website or over the phone at 1800-300-30000/1800-103-3009 or through the MYSGI App. Our customer service team will guide you throughout the car insurance claim process

Submit the Required Documents

Submit the Required Documents

  • Engine and Chassis Number

    • An engine number will always be specified on the vehicle's engine
    • The last 6-digits of the VIN (Vehicle Identification Number) are the unique serial number of the car, known as chassis number
  • Police Complaint

    • In a police complaint, the complainant describes the facts and incident to the police
    • An FIR report is made after a formal complaint is made
  • Description and location of the accident

    You are requested to provide the details of the accident

  • Car inspection address

    Please provide the address for the primary car inspection

  • Vehicle's Kilometre Reading

    Kindly provide the vehicle kilometre reading (distance travelled by a vehicle)

  • Accident Date and Time

    Kindly mention the date and time the accident took place

Claim Settlement

Claim Settlement

As soon as your documents & process get verified & completed, we will initiate the funding process and disburse the funds directly to the recipient after verification

Benefits of Shriram Car Insurance Online Claim Process

  • On-time Notification of Claims
  • Instant Claim Settlement
  • Minimal Paperwork
  • Superfast Survey
  • Simple Claims Procedure
  • Updated Claim Status
Benefits of Shriram Car Insurance Online Claim Process

Frequently Asked Questions

How long does it take for me to get a claim settlement?

On receipt of all the relevant claim documents along with the original repair invoice and satisfaction voucher/discharge voucher and NEFT details, the claim will be processed within the mentioned timeframe

Can I pay Shriram Car Insurance policy premium in instalments?

No, you cannot pay the premium in instalments. As per Section 64VB of the Insurance Act, 1938, a full insurance premium is to be paid before the risk starts

How do I raise a claim when I need to?

A claim can be filed by contacting your insurance company's customer service helpline or visiting the nearest branch office in India. Make sure you have all the information and documents related to the claim, such as the FIR, policy, driving licence, and vehicle registration certificate.

Can I claim car insurance claim without FIR?

You can generally submit a car insurance claim without an FIR, depending on the circumstances. An FIR is typically required for cases involving theft, malicious damage, or major accidents involving fatalities or injuries. However, for minor damage to the car, an FIR may not be necessary.

Can we claim tyre replacement in car insurance?

Damage to car tyres is not covered under car insurance unless the insured car is damaged at the same time. In this case, you shall receive coverage of up to 50% of the replacement cost.

Can I claim car insurance if my fault?

You can raise a claim against damages to your car caused due to your fault. However, the coverage shall not be offered in case of theft and gross negligence.

How to claim car insurance from Shriram’s website?

You can file a claim online at the Shriram General Insurance website or over the phone at 1800-300-30000/1800-103-3009 or through the MYSGI App. Our customer service team will guide you throughout the car insurance claim process.

What should be my first action to initiate a claim?

In India, you can initiate a claim by calling your insurance company's customer service helpline or visiting their nearest branch office. Start the claim process by providing detailed information about the claim, including the FIR, policy document, and vehicle registration certificate.

how many times can we claim car insurance in a year?

There are generally no limitations on how many claims you can make in a year under your car insurance policy. It is important to note that the car insurance claim affects the NCB (No Claim Bonus).

How do I calculate the claim amount?

The claim amount in India is determined by the extent of vehicle damage and the policies' coverage. To determine the value, the cost of repairs or the market value of the vehicle are subtracted from the deductible and depreciation.

What is the best way to claim car insurance?

If you need to make a claim on your car insurance, you need to notify your insurer promptly and provide them with all the necessary details. During the claim assessment, follow their instructions and cooperate with the surveyor.

What is the maximum time for car insurance claim?

There is no set time for the settlement of car insurance claims in India, as it depends on the complexity of the claim and the insurer's internal processes. As per the Insurance Regulatory and Development Authority of India, insurers must settle motor insurance claims within 30 days of receiving all necessary documentation.

What is the claim settlement period in car insurance?

Various factors can affect the settlement period for a car insurance claim, such as the complexity of the claim and the insurer's internal processes. According to the Insurance Regulatory and Development Authority of India, motor insurance claims must be settled within 30 days of receipt of all required documentation from the policyholder.

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IRDAI Consumer Education:- Insurance is the subject matter of solicitation. IRDAI Registration Number - 137. CIN No. U66010RJ2006PLC029979. BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS/FRAUDULENT OFFERS. IRDAI clarifies to public that IRDAI or its officials do not involve in activities like sale of any kind of insurance or financial products nor invest premiums. IRDAI does not announce any bonus. Public receiving such phone calls are requested to lodge a police complaint along with details of phone call, number.

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