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24*7 Claim Notifications

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Almost 100% Paperless

Best Claim settlement Awards 2022

Best Claim settlement Awards 2022

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How to Claim Shriram Two-Wheeler Insurance

With Shriram General Insurance, your claim settlement process is stress-free now

Get your Shriram Two-Wheeler Insurance Claim Settlement in 3 Simple Steps

  • Step 1
  • Step 2
  • Step 3
Register your Claim

Register your Claim

  • You can file a claim online at the Shriram General Insurance website or over the phone at 1800-300-30000/1800-103-3009 or through the MYSGI App. You will be contacted by our customer service team and guided through the entire insurance claim process

Submit the Required Documents

Submit the Required Documents

  • Engine and Chassis Number

    • An engine number will always be specified on the vehicle's engine
    • The last 6-digits of the VIN (Vehicle Identification Number) are the unique serial number of the two-wheeler, known as chassis number
  • Police Complaint

    • In a police complaint, the complainant describes the facts and incident to the police
    • An FIR report is made after a formal complaint is made
  • Description and location of the accident

    You are requested to provide the details of the accident

  • Two-wheeler Inspection Address

    Please provide the address for the primary two-wheeler inspection

  • Vehicle's Kilometre Reading

    Kindly provide the vehicle kilometre reading (distance travelled by a vehicle)

  • Accident Date and Time

    Kindly mention the date and time the accident took place

Claim Settlement

Claim Settlement

As soon as your documents & process get verified & completed, we will initiate the funding process and disburse the funds directly to the recipient after verification

Benefits of Shriram Two-Wheeler Insurance Online Claim Proces

  • On-time Notification of Claims
  • Instant Claim Settlement
  • Minimal Paperwork
  • Superfast Survey
  • Simple Claims Procedure
  • Updated Claim Status
Benefits of Shriram Two-Wheeler Insurance Online Claim Proces

Frequently Asked Questions

What is the minimum amount of claim to process the claim intimation? How many claims can be reimbursed in a policy period?

No, there is no such limit available. The insured can claim the amount up to the IDV of the vehicle from the insurer, at any point in time within the policy period

How do I register a Shriram Two-Wheeler Insurance policy claim?

To register your claim, please call our toll-free number or send an email to our customer support. You can also directly intimate the claim using the MYSGI app to initiate a claim

How can I check my Shriram Two-Wheeler Insurance policy claim status?

You can login to our website/MYSGI app with the policy number to check your Shriram Two-Wheeler Insurance policy claim status

Can i claim insurance for bike scratches?

A bike scratch is generally not covered by insurance policies since it is considered to be a minor damage. Generally, insurance policies cover accidents, natural disasters, theft, and other causes of damage.

How much can i claim for bike accident?

In the case of a bike accident, the amount that can be claimed depends on several factors, including the severity of the accident, the extent of the damage, and the insurance policy's coverage. To determine the specific coverage and limits for your situation, you should consult with your insurance provider.

Can we claim bike insurance without FIR?

Yes. You can claim a bike insurance without filing an FIR. However, FIR is mandatory for cases that involve third party, malicious damages, theft, etc.

Can i claim bike insurance after repair?

It is important to notify your insurer about the accidental damage to your vehicle. Our customer support team shall guide you with the required process.

How can I ensure a hassle-free two-wheeler insurance claim process?

It's crucial to keep a few things in mind when filing a two-wheeler insurance claim. The first step is to make sure you understand what your insurance policy covers. Report an accident to the insurance company as soon as possible and provide all the necessary details. Make sure you keep all the relevant documents, such as the policy document, RC book, and driving license, safe.

Can I file a two-wheeler insurance claim online?

You can file a two-wheeler insurance claim online. Online claim filing is now available on the Shriram General Insurance Website or My SGI App. To file a claim online, you need to provide the required details such as the policy number, date and time of the accident, details of the damage or loss, and other necessary information. You may also need to upload supporting documents such as photographs or videos of the damage.

What is the maximum amount that I can claim under my two-wheeler insurance policy?

There is a maximum amount you can claim under a two-wheeler insurance policy based on the type of policy and the coverage amount. The Motor Accident Claims Tribunal limits third-party liability policies to 7.5 lakhs. A comprehensive policy, on the other hand, has a limit based on the vehicle's Insured Declared Value (IDV).

How do I calculate the depreciation value for my two-wheeler insurance claim?

The depreciation value for your two-wheeler insurance claim is calculated based on the catogory of the parts( Plastic/ Rubber, Metal & Glass) & age of your bike and the applicable depreciation rate. The rate of depreciation varies depending on the parts and their age.

Can I claim for personal injury under my two-wheeler insurance policy?

For two wheeler insurance policies that offer personal accident protection cover, the insured gets 100% of the sum insured if the accident results in total disability, and 50% if the accident results in partial disability.

Can we claim bike insurance without RC?

No, you cannot claim bike insurance without the RC (Registration Certificate) of the bike as it is a mandatory document that proves ownership of the vehicle. The RC contains details like the bike's engine number, chassis number, and registration number, which are required to process an insurance claim.

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